Hello, I'm Aravindh MS

Supported day-to-day SRE operations in a Healthcare IT environment, adhering to domain-specific compliance and data handling practices. Wrote Python scripts to automate recurring operational tasks, reducing manual toil for the team. Handled incident management activities including triaging, tracking, and resolving production issues in line with ITIL practices.

Managed and validated stability for complex KNIME workflows, handling job scheduling and error resolution. Provided deployment support and troubleshooting for Appian-based applications. Led daily operational coordination during release windows and high-priority incidents, ensuring smooth handoffs. Participated in business continuity and disaster recovery (DR) planning to ensure application resilience. Mentored junior engineers and enhanced internal SOPs and documentation. Efficiently handled user service requests (access provisioning, data fetch) adhering to ITIL practices.

Spearheaded monitoring and alerting initiatives, reducing production incident response times by 40%. Engineered semi-automated deployment pipelines using Terraform and Jenkins, improving deployment speed and consistency. Coordinated with Data Center (DC) operations for disaster recovery testing and traffic management. Automated daily operational activities using Rundeck and Python scripts, improving service delivery efficiency. Directed deployment and release activities, applying Blue-Green deployment strategy and coordinating with release management for post-deployment validations. Provided L2/L3 support for Payment & Risk applications, investigating issues by analyzing API calls, database logs, and Control-M output. Assisted in cloud migration efforts by providing deployment assistance for key applications moving to Azure platforms.

Improved system reliability by proactively monitoring critical 24x7 jobs, successfully reducing downtime incidents by 40%. Drove operational efficiency by implementing automation functionalities using Shell/Python scripts and scheduling crontab jobs, which reduced manual support activities by 30%. Recognized for innovative problem-solving skills, implementing solutions that improved operational performance by 30% and boosted team productivity by 20%. Conducted Root Cause Analysis (RCA) on production issues and developed new application functionalities using Python, Informix, Unix, Shell Scripting, and SQL. Prepared project closure documents, including weekly status, monthly status, and KPI metrics reports.